Peel Memorial Centre For Integrated Health And Wellness William Osler Health System — Hospital in Brampton

Reviews of Peel Memorial Centre For Integrated Health And Wellness William Osler Health System

• Owen

  Added 2016.06.18

  Spent exactly 9 hours 55 mins and my chart was apparently just sitting in the doctors to reassess yet l asked over and over how long l had to wait.The doctor that saw me earlier was Dr Joffe he was pleasant.So something happened with my file. Then finally a pleasant lady tried to give it to a Dr Kostovic who was just ignoring the wonderful lady who had been trying to get my file to her.Then Dr Kostovic walks away from reception with my file in her hands for a good 45 minutes and came back with attitude and was just chatting away while l was waiting and she could clearly see l was standing there and waiting on her,again she walked off .....and non chalantly continued helping other people.Then l finally asked Dr Kostovic when she was going to see me and she looked at me and said she didnt know when she was going to see me....l was just in total shock.And l asked her why and that l had been there for over 8 hours and then she goes o l didnt know you have been here that long.Then l again said been here long and this really unacceptable then she goes you cant talk to me like that....and she walked away total circus.....To cut the long story short apparently she was the only who could give me results but with her attutude l knew l was going to be there another8 hours just for her to prove to me her power.....insane....So l left but l will be calling the ombudsman to definitely put in a complaint. ....l got the details for that.A doctor is there to serve but defintely not Dr Kostovic . Never ever go to this location if you can avoid it.l am still livid wow wow wow!!
• Thomas

  Added 2016.01.03

  Worst place ever...if they dont know whats wrong with you they just send you home to suffer
• Joshua

  Added 2015.10.12

  It's a new facility for urgent care. Well staffed and equipped. They advise to return next day if the condition requires a revised.
• Alex

  Added 2015.07.07

  This causes confusion and frustration as right hand does not know what left has done last night. Doctors are extremely busy in treating the patients and have no idea what they last attending doctor did a day ago.
• Samantha

  Added 2015.07.06

  I highly recommend going here instead of Brampton Civics emergency room, if possible!!
• Olivia

  Added 2015.04.11

  The management must revisit these processes. This will help in cutting down the registration and repeat registration time and the patients will be more confident of treatment and the efficiency will also improve.
• Jordan

  Added 2014.08.09

  Took a friend for an infection and because they didnt treat it her fetus died!! If they had of actully treated and cared for her she would still be pregnant
• Wyatt

  Added 2014.07.11

  I have to admit I was nervous to go here after reading some negative reviews -- but I am leaving pleasantly surprised!
• Alexander

  Added 2014.05.21

  I registered at 13:30 on a Sunday and left at 14:55. All of the staff were very helpful and polite - nurses, doctors, security guards and volunteers.
• Caleb

  Added 2014.02.16

  I hope for your sake that you don't encounter Mary the Triage Nurse- you will be treated like a number (not a person) and talked down to with A LOT of attitude - not even looking at me & speaking in an obnoxious tone with her hand stretched out for my health card... there was no reason for this as I was well dressed & groomed...Also loooong Waits! If this is what free health care is like then I would rather pay! I walked in to get my blood work done around 8:30 pm and it is 12:10 am and I am still waiting for my result. Upon asking, they just told me that the doctor will be the one handing me the result hence I have to wait until he's done. Another patient was angry at the fact that she had to wait almost 4 hours too! Unless you are willing to wait that long, I'd say STAY AWAY from this "Urgent Care"!! Not to mention, this is my last time in this clinic/hospital.
• Grace

  Added 2013.07.15

  There are some systemic problems with a second visit such as repeat patients charts are not linked. They start registration from scratch wasting time asking information that is already in the system. The nurses have no clue of what had transpired yesterday. They have no clue to diagnosis, tests, and priscriptions of yesterday.